Smoke Free Choice

RETURN POLICY

RETURN POLICY ONLY APPLIES TO CASES PURCHASED / NOT TRIAL SIX-PACKS

Our product comes to you 100% satisfaction guaranteed, with a return policy of thirty days from the date of shipment if you are not totally satisfied with your purchase.

NOTE: We are unable to accept returns on cases where more than three bottles have been opened.

DIRECTIONS FOR ALL RETURNS

1. Contact us at sales@smokefreechoice.com to receive a Return Authorization Number from our sales department. We do not accept unauthorized returns.

2. Our return policy requires that you provide the following information in your e-mail:

• Your Name
• Order Number
• Number of bottles to be returned
• Condition of the bottles to be returned
- Sealed and Un-opened
- Undamaged or Damaged
• Reason for Return Request

3. We will issue you a Return Authorization Number.

YOU MUST OBTAIN THIS NUMBER BEFORE SHIPPING YOUR PRODUCT!

4. Please make sure to clearly mark your Return Authorization Number on the shipping label of your package. Please do not write your number directly on your box - only on the shipping label.

5. We are not responsible for items that do not arrive at our warehouse. Therefore, we strongly advise that you ship your package in a way that allows you to track the shipment and receive proof of delivery.

6. Once an item has been received at our warehouse, it can take up to three business days to process the receipt of the item. Once processed, it can take up to three business days to initiate a credit to your account. Once a credit has been approved it can then take your credit card company up to five business days to apply the credit to your account. You can check on the status of your return at any time by contacting sales@smokefreechoice.com

Please note that we are unable to issue a credit for any shipping costs associated with the return of items.

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